Processing Time:

- Orders are typically processed within 3-5 business days after payment is received. Please note that processing times may vary during peak seasons.

Shipping Methods:

- We offer several shipping options, including standard, expedited, and international shipping. Shipping rates and estimated delivery times will be displayed at checkout.

Domestic Shipping:

- Standard Shipping: 7-10 Business days.
- Expedited Shipping: 5-7 Business days.
- Please note that delivery times are estimates and may vary depending on factors beyond our control.

International Shipping:

- We offer international shipping to select countries. Shipping rates and delivery times will vary depending on your location. Please note that international shipments may be subject to customs and import duties, which are the responsibility of the recipient.

Tracking Your Order:

- Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment. You can also track your order by logging into your account on our website.

Order Delays:

- In rare cases, unforeseen circumstances (e.g., customs delays, extreme weather conditions, or shipping carrier issues) may lead to delays in the delivery of your order. We will do our best to keep you informed of any such delays.

Returns and Refunds:

- Please review our Return Policy for detailed information on returns and refunds.

Customer Support:

- If you have any questions or concerns regarding your order, please contact our customer support team at Soundctrlstore@gmail.com or through our Contact Us . We aim to respond to all inquiries within 24 hours.

Lost or Damaged Items:

- In the rare event that your order is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to investigate and resolve the issue.

Shipping Fees:

- Shipping fees are non-refundable, except in cases where we have made an error in the shipment.

Important Notes:

- We do not ship to P.O. boxes.
- Please double-check your shipping address during checkout. We cannot be held responsible for orders shipped to incorrect addresses.